Case Study - Improving use of clinical phone appointments for oncology patients Check our NZHIT Resources to download

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The opportunity costs of clinic attendance for patients receiving cancer treatment are very high and include time out of work and transport. Alongside this, the demand for clinic capacity to see such patients is outstripping current supply. Telephone appointments have developed as an ad hoc way of increasing capacity while reducing inconvenience to patients having to attend clinic in person.

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Posted by

Anna Arrol

Administration Assistant

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