Ryman is a leading provider of retirement living and care options in New Zealand and Victoria, Australia. Each of our 40 villages offer a range of options for approximately 13,000 residents from independent and assisted living, through to rest-home, hospital, and specialist dementia care – all within one location. 



The successful Participant will enter into a contract with Ryman for the implementation and support of a nurse call system for the Margaret Stoddart Retirement Village. Whilst the scope of this RFP is limited to the Margaret Stoddart Retirement Village, future opportunities at other Ryman sites will be available to the successful Participant (pending meeting Ryman expectations from a solution, support, capability, and relationship perspective). 


The Margaret Stoddart Retirement Village includes:

  • 20    Townhouses
  • 25 Serviced  apartments
  • 41 Rest-home  care rooms 
  • Common and outdoor areas 
  • Demonstration room set up to simulate hospital care 
  • Demonstration  room set up to simulate a dementia unit 



The scope of the technology required at Margaret Stoddart Retirement Village includes: ​ 

  • Nurse call functionality in all serviced apartments, care rooms, independent townhouses and other common areas
  • Integration to the Smoke  and fire detection systems   ​ 
  • Integration  to myRyman Roster and other Ryman systems​ 
  • Monitoring and alerting with integration to Logic Monitor​ 
  • Supporting infrastructure e.g. network cabling if required 


Ryman are also interested in understanding additional product offerings including:     

  • Sensing, monitoring, and alerting, in dementia units
  • CCTV and access controls 
  • RTLS (real-time location system) for staff and residents​ 
  • Non-invasive real-time  monitoring e.g. fall prevention, wandering etc. 
  • Innovative advances in nurse call systems and resident care 




Indicative Date: 

Vendors confirm interest and sign confidentiality  agreement 

Wednesday 14 April 2021 

Issue of RFP 

Friday 16 April 2021 

Last date for questions 

5.00pm Friday 30 April 2021  

Closing date for proposals 

5.00pm Friday 7 May 2021 

Participant presentations (for short-listed  Participants) 

Late May 2021 TBC 


Please feel free to contact me via email or phone (+64 21 771713) if you would like to discuss this opportunity further.  

Teresa McCallum <Teresa.McCallum@rymanhealthcare.com>



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